By Abe Rosenberg
So now our anchors "tweet." Right
in the middle of the news. We put their Twitter addresses up on the
screen. The assignment desk editors are "tweeting" too, and not
by choice. They have been strongly encouraged by management to
"tweet" during breaking news, to foster a connection with the
audience.
Hey, I'm old school. I see how
assignment editors go nuts during breaking news, juggling multiple
phones, marshaling crews, funneling information to EP's and talent,
coordinating phoners, overseeing feeds....
When, exactly, are they supposed to
"tweet?"
As for the anchors, "tweeting" is
just the latest. Most are already "blogging." A few have their
own websites. What's new is that now they're supposed to interrupt
their mental concentration during a broadcast with this stuff. Forget
about checking the wires for updates. Never mind focusing on the next
story, the next interview, the last instructions yelled into their
IFB's. Let's Tweet!
Gimme a break.
Setting aside my personal opinion that
Twitter is not a "revolution" as certain young actors have
described it, but more like the Spice Girls of social networking, I
just wonder how journalism is furthered by having professionals
interrupt their work to send and receive half-sentences in
cyberspace.
I may be wrong, but I strongly suspect
Twitter-itis is a temporary condition that will be cured by common
sense and a bad business model. We'll see. In the meantime it's a
perfect opportunity to open a wider discussion about the proper use
of social networking tools in the newsroom. The Wall Street Journal
has done us all a great favor by codifying some of the guidelines in
a beautiful memo recently circulated to the staff. Editor and
Publisher reprinted it, and I'm posting part of it here, (the rest of
the memo addresses the broader subject of outside activities in
general). I'll keep it on the site for awhile, so we can take a
little time and absorb it:
Online Activities
The use of social and
business networking sites by reporters and editors of the Journal,
Newswires and MarketWatch is becoming more commonplace. These ground
rules should guide all news employees' actions online, whether on Dow
Jones sites or in social-networking, e-mail, personal blogs, or other
sites outside Dow Jones:
Never misrepresent yourself
using a false name when you're acting on behalf of your Dow Jones
publication or service. When soliciting information from readers and
interview subjects you must identify yourself as a reporter for the
Journal, Newswires or MarketWatch and be tonally neutral in your
questions.
Base all comments posted in
your role as a Dow Jones employee in the facts, drawing from and
citing your reporting when appropriate. Sharing your personal
opinions, as well as expressing partisan political views, whether on
Dow Jones sites or on the larger Web, could open us to criticism that
we have biases and could make a reporter ineligible to cover topics
in the future for Dow Jones.
Don't recruit friends or
family to promote or defend your work.
Consult your editor before
"connecting" to or "friending" any reporting
contacts who may need to be treated as confidential sources. Openly
"friending" sources is akin to publicly publishing your
Rolodex.
Let our coverage speak for
itself, and don't detail how an article was reported, written or
edited.
Don't discuss articles that
haven't been published, meetings you've attended or plan to attend
with staff or sources, or interviews that you've conducted.
Don't disparage the work of
colleagues or competitors or aggressively promote your coverage.
Don't engage in any impolite
dialogue with those who may challenge your work -- no matter how rude
or provocative they may seem.
Avoid giving
highly-tailored, specific advice to any individual on Dow Jones
sites. Phrases such as "Travel agents are saying the best deals
are X and Y..." are acceptable while counseling a reader "You
should choose X..." is not. Giving generalized advice is the
best approach.
All postings on Dow Jones
sites that may be controversial or that deal with sensitive subjects
need to be cleared with your editor before posting.
Business and pleasure should
not be mixed on services like Twitter. Common sense should prevail,
but if you are in doubt about the appropriateness of a Tweet or
posting, discuss it with your editor before sending.
Comments?
To read previous columns, visit the Archive.